Frequently asked questions.

We're a founder-led creative and media agency based in Dubai, working globally. Under one roof we handle brand strategy and identity, photography and film, photoreal CGI, influencer and UGC campaigns, paid-media performance, social media, exhibitions, and the websites that tie it all together — so a brand's whole world is built by one team that already knows it.

Both. Some clients bring us in for a defined piece of work — a rebrand, a campaign, a launch film, a new storefront — and others keep us on an ongoing retainer across creative, content and media. We'll recommend whichever fits the outcome you're after rather than pushing a fixed package.

The same senior team that pitches your work is the team that makes it. Innovex is founder-led and senior-gated: there's no hand-off to a junior pool after kickoff. It's a deliberate choice — it keeps the quality bar and the accountability in the same place.

It depends on scope. A focused shoot or a single campaign can move in a couple of weeks; a full brand identity, a CGI film, or an e-commerce build runs longer because the craft and the reviews take real time. We scope a realistic timeline up front and hold to it — we'd rather commit to a date we can hit than an optimistic one we can't.

We work Monday to Friday. We care deeply about our team's personal time, so they may not respond on official holidays or over the weekend — but every inquiry gets our full effort and attention by the start of the next workday. You get people who are rested and genuinely invested, not burned out and half-there.

Yes — we plan and buy across Meta, Google, TikTok, Snapchat and more, and we manage it against real outcomes. Our reporting is results-only: impressions, reach, purchases, visits, frequency, markets and channels. We show what the work delivered, not a wall of cost metrics.

Either. You can bring us in for a single discipline — just the branding, just the film, just the website — or for the full stack. Because the same team covers strategy through production and media, the pieces stay coherent whether you take one or all of them.

Yes. We're headquartered in Dubai with a strong GCC and MENA focus, but we work globally — from an Italian niche fragrance maison to a Barcelona luxury house, and campaigns that have run across markets including Libya, Iraq, Mauritania, Kuwait and the USA.

Luxury fragrance and perfumery is our deepest playbook, alongside beauty, fashion, jewellery, real estate and development, and wellness. If your category lives or dies on how it looks and feels, we've very likely built for something adjacent.

Tell us what you're trying to achieve and where you are today — brand stage, timeline, and the outcome that matters most. Reach out through the contact page and we'll come back by the next workday with the right next step, whether that's a scoping call or a proposal.

Discreetly. We regularly work on unreleased products, rebrands and launches under NDA, and we're comfortable signing yours. Nothing goes public — case study, social post or portfolio piece — without the client's sign-off.